Cookies on the

This website puts small files known as ‘cookies’ onto your device.

Cookies are used to:

  • measure how you use the website, so we can make it work better
  • remember the notifications you’ve seen so that we don’t show them to you again

Cookies are not used to identify you personally.

You’ll normally see a message on the site before we store a cookie on your device. If you don't want us to use cookies you can block them.

Find out more about how to manage and block cookies

How cookies are used on

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use We do this to help make sure the site is meeting the needs of its users and to help us make improvements. For example, improving site search.

Google Analytics stores information about:

  • the pages you visit on
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site
  • we don’t collect or store your personal information (for example, your name or address)
  • we cannot identify who you are

We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Google Analytics 4

Name Purpose Expires
_ga This helps us count how many people visit by tracking if you’ve visited before 2 years
_gat Used to manage the rate at which page view requests are made 10 minutes

Google Analytics

Name Purpose Expires
_utma Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to or to a certain page 2 years
_utmb This works with _utmc to calculate the average length of time you spend on 30 minutes
_utmc This works with _utmb to calculate when you close your browser When you close your browser
_utmz This tells us how you reached (for example, from another website or a search engine) 6 months events

Name Purpose Expires
analytics_next_page_call This lets us know the next page you visit on, so we can make journeys better When you close your browser

You can opt out of Google Analytics cookies.

Our introductory message

You may see a pop-up welcome message when you first visit We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.

Online Forms

Granicus govService is the system we use to create online forms. This is used by many local government sites in the UK.

Name Purpose Expires
AWSELB "Amazon Web Services Elastic Load Balancer" - used to direct your request to the appropriate server. No personal information is contained or used. When you close your browser.
firmstep2session The technology running our eForms solution sets a session marker to identify you while filling out a form. When you close your browser.
firmstep2server This remembers the name of the server the user is connected to. As we have multiple servers the eForms software must know which is dealing with the request. When you close your browser.

Drupal content management system

Wirral Council uses Drupal to power Drupal is used to power millions of websites worldwide.

Name Purpose Expires
Drupal CMS Drupal CMS – this cookie is used to let the web page know in advance if you have javascript turned on or not. It allows the website to serve up content in a more efficient manner by preventing the need for you to download unnecessary content which can be generated or retrieved later by javascript. This cookie also improves web page load times and responsiveness. When you close your browser.

Cookie preference recorder

Name Purpose Expires
allowWirralCookies This cookie records if a user wishes for cookies to be placed on their PC or not. 3 days